FREQUENTLY ASKED QUESTIONS
SCHEDULING & PAYMENT
Do you have a Salon or do you come to me?
"Makeup and Talent HI" offers on-location, mobile, beauty services. This means that we go to the comfort and privacy of your location to pamper you on your special day, hassle & stress-free! However, if you want to come to my location in Kihei / Wailea, we can arrange that.
When do I need to book my appointment?
As soon as possible! We are in demand! Begin by filling out our online “CONTACT” form and we will email you with more information. To reserve your appointment, return your Service Agreement with your Retainer as soon as possible, this will ensure your special day is locked in. We answer all emails. If you do not see a reply from us, please check your trash / spam folders.
When is my Retainer due?
A non-refundable, $150 Administrative Retainer (and a signed Service Agreement) is required to secure services.
This Retainer is applied towards Client's Day-of-Service. The remaining balance is due 30 days before Day-of-Service.
An Invoice will be emailed to you.
When is my Balance due?
Your Balance is due 30 days before your appointment.
An invoice will be emailed to you.
What if I book last minute?
If your appointment is less then 30 Days, we ask that you pay your Balance in full when you fill out your signed Contract. Any special add-ons can be collected Day of Event.
May I subtract people after signing contact?
Once Service Agreement is received, Client has 48 hours to cancel to receive a return of 70% of retainer.
After 48 hours the retainer becomes non-refundable.
Services cancelled 21 days or less will be charged the full amount.
Force Majeure.
In the event of a disastrous occurrence outside the control of either party, such as, but not limited to (sickness, accidents, deaths, pandemics) and/or acts of Mother Nature (ex. storms, hurricanes, fires).
If event is canceled and rescheduled, the Retainer and all payments will be applied to your rescheduled date.
If date is not rescheduled, under Force Majeure circumstances, the $150 Retainer is non-refundable. If entire payment is received and date is cancelled 14 days or less, due to the above circumstances, 50% of your payments will be refunded. (Sickness, accidents, deaths need proof to receive refund.)
May I add on more people?
We love to accommodate as many as possible, however we need to consider the timing.
We may need to start earlier or if we have time at the end, add them on.
We ask that the Clients who have reserved services be beautified first, and the additional add-ons get beautified afterwards.
How long does it take?
We like to book an hour per face and an hour per hairstyle. If there is only one person, we may schedule hair and makeup at the same time or separately. Bridal parties take 45 - 60 minutes. If a large party is booking, we will create a schedule with the Bride to ensure everyone stays on schedule.
How many people can you accommodate?
"Makeup and Talent Hawaii" is able to accommodate parties of all sizes! From one Bride to a fashion show of 30 or a convention of 1,000. We are a team of Professional Makeup Artists and Hairstylists ready to help make your dream day come true! No matter how small or big, you will feel special!
Should I schedule a Hair & Makeup Trial?
Trials are an excellent way to show nervous brides how their hair and makeup ideas will look, photograph, and their longevity in Maui’s unique, tropical climate. We can make any adjustments on your actual Wedding Day that you request. Many brides like to schedule their rehearsal dinner or photo shoot afterwards. We highly recommend Makeup & Hair Trials!
MAKEUP:
May I send you photos of makeup and hair I like?
We love it when Clients show us their top three photos of hair and makeup inspiration! It allows us to see your vision. Please also include a photo of yourself and others wanting services, this will help us see your unique skin tone, hair length & texture.
What's the difference between Airbrush Foundation and Traditional Foundation?
Airbrush foundation is applied with an airbrush apparatus, applying light layers of water or silicon-based foundation without ever touching your skin. It has a soft, flattering and long-wearing finish. Skin appears healthier, younger and more radiant-looking with this long-wearing, transfer and water-resistant formula. Traditional foundation is expertly applied with a foundation brush and blended out flawlessly. Which ever foundation you decide, flawless, blended foundation is our trademark.
What’s the difference between “Individual Lashes”, “Lash Strips” and “Lash Extensions”?
“Individual lashes” are small, clusters of single lashes applied with a latex-free glue. Lasts 1-3 days.
“Lash Strips” is what you typically think of when you think of “false lashes”. Natural or Dramatic, Applied with latex-free glue, lasts 1 day, Reusable.
“Lash Extensions” are applied at a special appointment with an esthetician and takes 2-3 hours to apply. Touch ups / Fill-ins usually booked 3 weeks later. On-going. We do not provide "Lash Extensions".
What should I wear?
You will want to wear a robe or button-down blouse while we prep you; something easily removed, not interfering with your beautiful hair and makeup. Many brides like to wear their special "Bride" or "Mrs" robes while getting hair and makeup services.
May I sunbath beforehand?
We recommend that you save that sunburn for after your wedding / photo-shoot. We can even out the redness, but cannot change the texture of burnt, flaky, patchy skin. I always recommend wearing sunscreen & hat and drinking lots of water. Be mindful not to burn your face, chest and shoulders.
Should I apply my SPF and moisturizer before you arrive?
That's a great idea, especially if you will be out doors. we do however provide beautiful skin care to prep and prime your skin before makeup application.
What type of products do you use?
I use only the finest cosmetics: Tom Ford, NARS, Laura Mercier, Bobbi Brown, Yves Saint Laurent, Cle de Peau Beaute and Temptu Airbrush Foundation.
On July 4th, 2020, I launched my very own cosmetic line "Kymberly Marr Cosmetics"! Clean-beauty, vegan, cruelty-free, paraben-free, gluten-free, made in The USA with the highest, quality ingredients for longevity & efficacy. These are excellent add-ons for any occasion including amazing gifts to give friends, family and yourself! Check out my Shop.
I never wear makeup. I don't want to look made up. I want to look natural. Can you do this?
Absolutely! this is our trade mark signature! Beautiful, natural-looking, elevated, Maui-glow, makeup!
I'm really into contouring and highlighting, can you do that?
Of course! We have many high-end contouring pallets to perfect your highlighted/ contoured look!
Are you comfortable doing Asian eyes?
Absolutely! Living in Hawaii, most of our clients are of Asian heritage. We have done hundreds of diverse ethnicities.
Do you know how to do African-American makeup?
Yes! Our pallet has a wide range of shades. We have beautified many Ladies and Men of Color.
My Grandma would like hair and makeup, do you do that?
Sure!! We love to pamper all ages!! We can give Grandma a beautiful hair-do and soft, pretty makeup at a discount!
Do you do Men's Grooming Services also?
Absolutely! Men deserve to be pampered on their Special day too! We are able to provide Hair & Facial-Hair Grooming, Mini-facials, Color-Correcting, Scalp Camouflage & Temporary Gray Coverage. We can even cover his zit, scratch, tattoo or scar!
HAIR:
How do I prep my hair?
We ask that you have clean, completely, bone-dry hair upon our arrival. We recommend washing your hair the evening before to ensure your hair is clean and dry. If you have fine, oily hair, then we recommend washing it the morning of.
Can you do a blow-out?
Yes, please request this in advance so we schedule the appropriate timing, there is also an additional charge for a blow-out depending on length, thickness and texture. (Please email us a photo in advance.)
Can you put in my hair extensions?
Sure! We do this a lot. Hair extensions add length and volume. Depending on the complexity of the hair extensions depends on the additional time we will need to schedule and the additional fee. Please bring to our attention you will be adding hair extensions when you reserve your appointment. It is also a good idea to send us a photo of your hair extensions. When shopping for hair extensions, we recommend "Remy" hair = "real" hair. Plastic hair will not hold a curl.
I can’t decide if I want my hair up, down, on the side…
Our expert Hairstylists will consult with you in advance and take into consideration your vision, lifestyle, hair texture and Maui’s unique climate of wind & humidity. Feel free to email us photos that you love, along with a photo of yourself. We can design a unique, pinterest-worthy hairstyle for you that lasts til the last dance.
I will have a hair accessory: (Veil, Haku lei, florals, barrettes, tiara) can you help me put this in?
Yes, of course. We are happy to expertly apply your hair accessory in the perfect spot. We also have floral recommendations upon your request.
Do you bring flowers?
Many times extra flowers will be ordered with the bouquet by the Coordinator or with the Florist. We are able to provide flowers upon request in advance. Depending on your floral request depends on the additional price. Clusters of white Dendrobium Orchids are most popular.
I have African-American hair, how should I prep my hair?
You know your hair best and depending on the style you are going for depends on which services you will need. You may like your hair blown out, pressed, curled, ironed or braided before styling. Please email us a photo in advance for more information.
My fiance would like his hair cut, can you do that?
Yes I work with hairstylists who can accommodate the Groom in advance with an appointment.
TRAVEL & HOTEL PARKING
Can you come to my hotel? How much does it cost?
"Makeup and Talent Hawaii" offers on-location, mobile, beauty services. This means that we go to the comfort and privacy of your location to pamper you on your special day, hassle & stress-free!
Parking at some hotels have complimentary parking, while others charge. If your hotel charges for parking, there is a mandatory parking fee, per car, to cover the Artist's parking charge.
Depending on your location depends on the price of Travel Fee. (Rates listed on Contract).
You are also welcome to get beautified at my location in Kihei / Wailea.
RECOMMENDATIONS:
Can you recommend a Massage Therapist, Nail Technician or where I can get a Spray Tan or Facial?
"Makeup and Talent Hawaii" can help you coordinate these Services with one of our Licensed Team Members.
Can you recommend a Photographer, Wedding Coordinator or Musician?
Absolutely! I would be happy to help suggest the best Photographer, Wedding Coordinator or Musician for your style and budget.
IDEAS TO DO ON MAUI?
Do you have any special recommendations I should do on Maui?
Having lived on Maui for 20 years, I certainly have a few excellent recommendations!
1. I love I'ao Valley! Located in Wailuku, (near the Kahului Airport) it's CONVENIENT (as opposed to driving to Hana).
It's BEAUTIFUL!! (Waterfalls, the famous I'oa Needle, Taro patches and hikes).
It's HISTORICAL (King Kamehameha had his Maui battle at this location, when he "united' the Hawaiian Islands.)
and it's FREE. A MUST DO ON MAUI! (Make sure not to leave valuables in car and to lock your parked car.)
2. Water sports in the morning when the water is it's calmest.
3. Hiking at Twin Falls in Haiku or Makawao Forest Reserve . (Make sure not to leave valuables in car and to lock your parked car.)
4. Shopping and having cocktails & food in P'aia. A small Bohemian town near the airport.
5. Sip the BEST Mai Tai in the WORLD at Monkey Pod Restaurant, Wailea..
6. Marty Dread's Sunset cruise with The Pacific Whale Foundation out of Ma'alea Harbor.
7. Take a helicopter ride around the island. See Maui from a different perspective.
8. Sunrise / sunset at Haleakala. Maui's dormant volcano. Take warm clothes - it's freezing up there before sunrise! (Must now make a reservation in advance.)
9. Dinner at Momma's Fish House. (Make a reservation well in advance!)
10. Wine tasting in Ulupalakua, Maui's one and only vineyard.
11. Ziplining.
12. Horseback riding.
13. Enjoy a beach stroll on one of our beautiful South Shore beaches: Big Beach Makena, Keawekapu, Ulua and / or Sugar Beach.
14. View ocean life (including sharks!) at the Maui Aquarium, located in Maalaea Harbor. (Make sure to get an ice cream cookie sandwich next door at Hula Cookies & Ice Cream!)
15. During the winter months, take a whale watching cruise and experience in person Maui's Humpback Whales.
16. If you make the drive to Hana, I recommend spending the night and enjoy Hana's relaxing, natural beauty.
Basic cabins may be rented in advance thru State of Hawaii's Department of Land & Natural Resources.
https://camping.ehawaii.gov/camping/all,details,1684.html there are also AirBNBs and the gorgeious Travaasa Hotel https://travaasa.com/hana/?gclid=Cj0KCQjwjrvpBRC0ARIsAFrFuV9RvslN5F4U1SY_zDog_BEwI-4bh2AZar-fG53M_xppwJdvRxw6WWAaArTLEALw_wcB
17. For road trip to Hana or up Haleakala, I highly recommend downloading the app "Shaka Guide" it costs $11 for 1 tour to Hana, or $30 for 3 tours to Hana, 1 tour to West Side and 1 tour up Haleakala. While you are driving, the app can tell where you are and tell you historical stories and information for that area, along with showing you unique locations you would never know about. (Lava tubes, waterfalls, petroglyphs, etc.)
Please let me know if you have any other questions that may not be on here.
Warmest Aloha,
Kymberly Marr
Owner & Master Makeup Artist,
MAKEUP + TALENT HAWAII
KYMBERLY MARR COSMETICS
Love your beauty
